Frequently Asked Questions
Find answers to your burning questions.
- Can I put my own pictures on canvas?
- Where do you ship orders to?
- What shipping options do you provide?
- I live close to where you're based. Can I collect my order in person?
- How long will it take to complete my order?
- How do I know if the quality of my picture is good enough to be printed?
Yes! Many people don't realise that canvas isn't only for paintings or mass-printed artwork. We allow you to put your own pictures onto canvas and have them printed in any quantity.
We currently offer shipping to the whole of the United States.
We offer the choice of multiple UPS delivery services to suit your cost and speed requirements.
We offer free and $10 delivery in certain areas in northeastern Florida. See below to check eligibility. You may also contact us if you'd rather arrange an in-person pick-up.
Free delivery areas: Jacksonville, Jacksonville Beach, Ponte Vedra, Ponte Vedra Beach, Nocatee, Atlantic Beach, Neptune Beach, and northern St. Augustine.
$10 delivery areas: Orange Park, Mandarin, St. Johns, and the rest of St. Augustine.
When ordering online, after entering your zip code at checkout, you should be presented with a 'Free Delivery' or '$10 Delivery' option. If you are in one of the aforementioned areas and don't see either of these options, please let us know.
We will work with you to fulfill your order as quickly as possible. We work efficiently and passionately to get our canvas prints into our customers' hands in a timely manner. If time is of the essence, we are often able to complete orders on a tight schedule.
Feel free to get in touch at any time for further details and time estimates.
Determining the quality of an image for print can be tricky as there are multiple variables to consider, including pixel resolution as well as the size and placement of your canvas. If you'd like us to take a look at your picture before placing an order, please contact us and we'll let you know what we think in our professional opinion.
If you're comfortable using image editing applications, you may use those to get an idea of the image quality by appropriately sizing your image to fit your desired canvas, then checking the DPI. We recommend you keep to a DPI of around 72 at minimum, with 200 or higher being ideal. Some applications will also allow you to preview images at print size, which may prove useful to some.